Question 1

What's the committment?

Accepted Answer

With Lead Monitors there is simply a rolling monthly contract which can be cancelled at any time. You can upgrade or downgrade between different plans any time – directly from your account depending on the number of unique visitors you have.

Question 2

What does it cost?

Accepted Answer

There are two standard price brackets for Subscribers.

1. £29.99 per month for a website with up to 1,000 unique visitors per month.

2. £49.99 per month for a website with 1,001 or more unique visitors per month.
 
Cost per Lead
The cost per lead starts from £1 and is variable based on sector, criteria and volume, with price available on request.
 
Payment process and timescale
 
Each Subscriber will be given a 30-day free trial.
 
After 7, 14 and 21 days they will receive an email with usage stats for the Subscriber, including the number of unique visitors. The third email will suggest the appropriate price band for the Subscriber.
 
The 4th email, after 28 days will include a monthly report showing the number of unique visitors in that month and confirm the suggested package.
 
To confirm acceptance of the service the Subscriber will be asked to view and accept the Subscription
 
Terms
 
Should the Subscriber select the lower package they will receive an email if and when 75% of the monthly service has been used up in any 30-day billing period, informing them of their usage and the option to upgrade to the higher level.
 
Should they not respond they will be sent an email at the point of 100% usage informing them that the service will be blocked 24 hours later, and no record will be kept of any further visitors to the website.
 
The Subscriber can opt to transfer to the higher package at any time.

Question 3

Are the prices per domain?

Accepted Answer

No. The prices for each plan are charged per site you set up in Leadmonitors.

You are provided a tracking code per site which you can install on multiple domains.
If your organization owns multiple sites, or if you work with clients, you select a plan for each site you set up.
 
You can downgrade and upgrade your site plans at any time.

Question 4

Can I manage multiple sites through one account?

Accepted Answer

Yes. There is no limit to the number of sites you can manage in one account.
 
Sites are organized according to an 'organization' and plans are charged per site.
This makes it easy to manage multiple sites that your organization owns in Lead Monitors.
 
It’s also ideal to manage multiple client sites from one account.

Question 5

What happens if I exceed the unique visitor limit on my plan?

Accepted Answer

Lead Monitors will automatically notify you when you are reaching your limit providing plenty of notice to upgrade your package.

Question 6

What payment methods do you support?

Accepted Answer

For monthly payments, we support all major credit cards (Visa, Mastercard, AMEX, Maestro, and Discover).

Question 7

What is the dashboard?

Accepted Answer

Lead Monitors automatically collects data from all pages on your site and displays them in an easy to use layout.
You can access Active Sessions, Full History, Incomplete Forms, Submitted Forms, Offline Forms, Export data and stats.
This makes Lead Monitors more affordable and ideal for fast moving and lean organizations since it allows for rapid changes.

Question 8

How is Lead Monitors different from other solutions?

Accepted Answer

Lead Monitors is the only tool to truly capture keystroke data in real time for both complete and incomplete or abandoned forms.
 
By connecting the dots between these two areas, Lead Monitors allows you to see what your visitors are doing, as well as why they act the way they do.
 
More importantly it allows you to contact the 50% of enquiries that get abandoned after being started.

Question 9

I am a Non-profit. Do you offer any discounts?

Accepted Answer

Yes, we offer discounts to a Non-profit organization.
Please contact us for more information.

LeadMonitors